top of page
Landing Page (7).png


Dealer Deposits


Discover More

Want to allow your buyers to reserve a vehicle they are interested in? 

Accept Card Deposits

Accept card deposits today online via DoneDeal's brand new feature. 

This allows the buyers to pay a fixed deposit amount set by you on your stock. 

Easy to setup

Simply visit your DealerHub Account and place or edit an ad. You should be able to choose between “Accept Full Payment” and “Accept Card Deposits”. 

How much does it cost?

When you sell, it’s just 2% of the transaction value in Cars & Motor plus a 30c fixed fee (inc. VAT)

*Non-European cards are 3.8% of the transaction value

in Cars & Motor plus 30c fixed fee

If you are already set up with Stripe you don’t need to do anything, the option to accept deposits should be available on your Dealer Hub account. If you are not already connected to Stripe, connect now here.

Check out how to switch on Card Deposits on your ads

1 (2).png

Step 1: Switch on Deposits

When placing or editing your ad, you can now choose between “Accept Full Payment” and “Accept Card Deposits”. To start accepting deposits, select the “Accept Card Deposits” option.  

Step 2: Enter your deposit value

Once you have chosen “Accept Card Deposits”, you’ll  now be asked to enter a value that you would like to receive from buyers who are interested in your product. Please consider that this value is a small percentage of the price.

3 (2).png

Step 3: ‘Pay Deposit’ button now shows on ads

Your ads should now show a “Pay Deposit” button which means it's ready to accept deposits from buyers interested in your vehicle.

When a buyer initiates a deposit, you will be notified via email.

Step 4: Contact your buyers when you are notified of a deposit

Please contact the buyer before you accept or reject a deposit. If you accept and then need to refund the deposit after, you will incur additional charges.

4 (2).png


We'll keep adding to this section so please share your feedback to and we can get common answers included here. 

What to do if you receive a deposit for a car that’s been sold?

If you receive a deposit on a sold car, simply hit the refund button on the deposit email notification to refund the deposit. If you have other similar stock that might suit that customer’s needs, be sure to offer them an alternative.

How long does it take for the funds to transfer to me?

Content (1).png

When you start processing live payments from your customers with Stripe, you won’t receive your first payout until 7–14 days after receiving your first successful payment. The first payout usually takes a little longer in order to establish the Stripe account. Processing subsequent payouts then happens according to your account’s payout schedule (Ireland is 7 calendar days)." That can be found here:

Is there a time frame within which the dealer must accept the deposit, and if that times passes is the amount automatically refunded to the buyer?

Yes, it’s 7 days. If the deposit isn’t accepted by the dealer within that timeframe it’s automatically released back to the buyer.

How much does this cost?

Stripe Fees for our Trusted Dealers are 2% + 30c per transaction including VAT in Cars & Motor

Can I still set individual deposits per vehicle?

Yes, you can edit deposit amounts individually within 'edit' ad. It's worth noting that if you hit 'apply all' after setting individual deposits, individual settings will be lost as expected. 

I'm not connected to Stripe, how do I get set up with Dealer Deposits? 

You will need to connect with Stripe to accept deposits. You can do this within your account settings on Dealerhub. 

Still have a few more questions?

Email us and our team will be happy to help. They are not just expert, they are sound. 

Contact Us

Why DoneDeal?

No. 1 Touchpoint for car sales- touching over 70% of all purchase journeys

Ireland's No.1 for Car Leads 

 No.1 for share of

Call time

When People think Car Buying, they think of and visit DoneDeal first.   

Google Data, 2020

Introducing Dealer Deposits on your vehicles

bottom of page